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Legal Terms & Use

Terms and Conditions for Using Sniffer Group’s Website and Services

 These Terms & Conditions explain the rules, responsibilities, service terms, intellectual property rights, payments, limitations, and other conditions that apply when you use Sniffer Group’s website or engage our professional services.

Terms & Conditions

Effective Date: 31st January 2021

Last Updated: 19th October 2021

Welcome to Sniffer Group. These Terms & Conditions govern your use of our website and the professional services provided by Sniffer Group.

By accessing our website, submitting an enquiry, requesting a quotation, or engaging our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

About Sniffer Group

Sniffer Group, founded in 2018, is a technology and digital solutions company based in India and serving businesses and clients internationally.

Our services may include:

Website Use

You may use our website only for lawful purposes.

You must not:

  • use the website for illegal or fraudulent activities;
  • attempt unauthorized access to our systems;
  • introduce malware or malicious code;
  • interfere with website operation or security;
  • copy or reproduce website content without permission;
  • impersonate another person or organization; or
  • use our website to violate the rights of others.

We may restrict or terminate access where misuse or violation of these Terms is identified.

Our Services

Our services are provided according to the scope agreed with the client through a quotation, proposal, statement of work, service agreement, or other written communication.

Project scope may include specific:

  • deliverables;
  • timelines;
  • revisions;
  • fees;
  • payment schedules;
  • responsibilities; and
  • service requirements.

Any work outside the agreed scope may require additional fees or revised timelines.

Client Responsibilities

Clients are responsible for providing accurate and timely information, approvals, content, access, credentials, materials, and other resources reasonably required to perform the services.

Clients must also ensure that they have the necessary rights and permissions to provide any content, data, systems, accounts, or assets supplied to Sniffer Group.

Delays caused by missing information, delayed approvals, unavailable access, or other client dependencies may affect project timelines.

Payments and Fees

Service fees and payment schedules will be specified in the applicable quotation, proposal, invoice, or agreement.

Depending on the project, we may require:

  • advance payments;
  • milestone payments;
  • monthly retainers; or
  • other agreed payment arrangements.

Third-party charges such as advertising budgets, hosting, domains, software licenses, premium plugins, APIs, or external platform fees may be separate unless specifically included.

Late or unpaid invoices may result in suspension or delay of services.

Refunds and Cancellations

Refunds and cancellations will be handled according to the applicable agreement, quotation, or refund policy.

Fees for completed work, third-party expenses, purchased licenses, subscriptions, or other non-refundable costs may not be refundable unless otherwise agreed or required by applicable law.

Nothing in these Terms is intended to remove mandatory consumer rights that cannot legally be excluded.

Intellectual Property

Unless otherwise agreed in writing:

Client Materials:
Clients retain ownership of materials they provide to us.

Sniffer Group Materials:
Sniffer Group retains ownership of its pre-existing software, tools, frameworks, templates, methodologies, processes, reusable code, and other proprietary materials.

Project Deliverables:
Ownership or usage rights for final deliverables will depend on the applicable project agreement and may be subject to full payment of agreed fees.

Clients must not reproduce, resell, or distribute Sniffer Group’s proprietary materials without appropriate authorization.

Cyber Security and VAPT Services

For Cyber Security and Vulnerability Assessment & Penetration Testing Services, testing will be performed only within the scope and authorization agreed with the client.

The client confirms that it has the legal authority to authorize testing of the systems, applications, networks, websites, APIs, or other assets included in the engagement.

Sniffer Group will not knowingly perform unauthorized testing of third-party systems.

Security testing may involve activities that could temporarily affect system performance. Clients should maintain appropriate backups, recovery procedures, and required authorizations before testing begins.

Digital Marketing and Performance Marketing

For Digital Marketing, SEO, PPC, Google Ads, Social Media Marketing, and Performance Marketing Services, results may depend on factors outside our control, including:

  • competition;
  • advertising budgets;
  • market conditions;
  • platform algorithms;
  • audience behavior;
  • website performance;
  • industry trends; and
  • third-party platform policies.

We do not guarantee specific rankings, traffic, leads, conversions, sales, revenue, or advertising results unless expressly agreed in writing.

Third-Party Services

Our services may involve third-party platforms and tools such as Google, Meta, LinkedIn, Microsoft, hosting providers, software platforms, payment processors, plugins, APIs, or other external services.

Sniffer Group does not control third-party services and is not responsible for their:

  • outages;
  • policy changes;
  • pricing changes;
  • account restrictions;
  • algorithm changes;
  • security incidents; or
  • service availability.

Clients may also be required to comply with applicable third-party terms and policies.

Confidentiality

Both parties should take reasonable steps to protect confidential information shared during a professional engagement.

Confidential information may include business information, project materials, technical information, credentials, security findings, pricing, strategies, and other non-public information.

Separate confidentiality or NDA agreements may apply where specifically agreed.

Privacy and Data Protection

Sniffer Group may collect and process personal information when providing our website and services.

Our processing practices are described in our Privacy Policy and Cookie Policy.

Where required, additional data-processing terms or agreements may apply to specific client projects.

Limitation of Liability

To the maximum extent permitted by applicable law, Sniffer Group will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.

This may include loss of profits, revenue, business opportunities, data, or goodwill.

Any liability limitations will remain subject to applicable law and any specific terms agreed in a client contract.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Suspension and Termination

Sniffer Group may suspend or terminate services where permitted by the applicable agreement or law, including in cases of:

  • non-payment;
  • material breach of these Terms;
  • misuse of services;
  • unauthorized security activity;
  • unlawful instructions; or
  • conduct that creates significant legal, security, or operational risk.

Outstanding payments and obligations relating to completed work may remain payable after termination.

No Guarantee

Information and services provided by Sniffer Group are designed to support business, technology, marketing, and security objectives.

However, unless expressly guaranteed in writing, we do not guarantee specific business outcomes, search rankings, advertising performance, security results, revenue, or conversion levels.

Changes to These Terms

We may update these Terms & Conditions when necessary to reflect changes in our services, website, business practices, technology, or applicable legal requirements.

The latest version will be published on this page with an updated Last Updated date.

For existing client projects, specific contractual agreements will continue to govern where applicable.

Governing Law

These Terms are subject to applicable laws governing the relevant relationship between Sniffer Group and the user or client.

For business engagements, the applicable governing law, jurisdiction, and dispute-resolution terms may be specified in the relevant service agreement, quotation, or statement of work.

Mandatory consumer protections in the user’s jurisdiction will continue to apply where required by law.

Contact Us

For questions regarding these Terms & Conditions, please contact:

Sniffer Group
Email: inquiry@sniffergroup.com
Phone: +91 99791 56756
Website: https://sniffergroup.com

Important Notice

These Terms & Conditions provide a general framework for the use of the Sniffer Group website and services. Specific projects may be governed by additional agreements covering scope, payment, confidentiality, intellectual property, data protection, security testing, service levels, and other requirements.

By using our website or engaging our services, you acknowledge that you have had an opportunity to review these Terms & Conditions.

Need Clarification?

Have Questions About Our Terms and Conditions?

Contact Sniffer Group if you need clarification about our website terms, services, payments, intellectual property, or other legal conditions.

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